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Keeping scammers away and your xPortal experience scam-free

Education
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Jul 18, 2024

xPortal Team

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At xPortal, your security is our top priority. Recently, we've noticed a rise in scam attempts targeting our users, and we want to make sure you're informed on how to stay safe.

Remember, xPortal is a non-custodial wallet, which means you have sole custody of your funds. This gives you complete control, but also means you are responsible for keeping your assets safe. 

Falling for a scam is easy and can happen to anyone, but a few simple precautions can make a world of difference. 

A iot of recent scams revolve around NFTs. The easiest way to stay ahead of the game is simply not to interact with suspicious NFTs received from unknown sources, and report them to us.

Another thing to pay extra attention to is what you sign. Always double-check the details of every transaction. If something seems off or unexpected, take a moment to verify before proceeding. Scammers often trick users into thinking they've won great prizes that require a signed transaction to be claimed. Instead of sending assets to the user, the transaction actually transfers assets from the user.

While our Guardian feature provides an extra layer of protection, it can’t help in situations where you send funds to another address, whether knowingly or not. Staying vigilant and cautious is key.

Remember, our support team is here to help if you have any doubts or questions. Stay safe out there.

The xPortal Team

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